We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free 90-day guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there are absolutely ZERO risks in buying something from our website and trying it out. If you don't like it, no hard feelings, we'll make it right. If you have any questions, concerns, or need recommendations on any product, you can always contact us! You can reach us by email at firstname.lastname@example.org, or you can reach out to us on social media (Facebook, Twitter, IG, etc). You can contact us 24/7 and we normally respond within a few hours and usually no later than 24 hrs.
RETURNS Veecircle offers easy and hassle free returns. In the event that you order the wrong size or colour, or simply don't like the band you received, you have 30 days to return it (providing it is unused). Return shipping costs are at the customer's expense.
Just contact our support team at email@example.com if you wish to return your order, and we will supply you all the return details.
For returns we can offer a replacement item, store credit, or a full refund (note that refunds will be processed to the payment method originally used for the purchase).
WARRANTY Should your product be defective, damaged, or you have been sent the wrong item, we will happily exchange or refund the product. Veecircle will cover the return shipping in these circumstances.
We have a 1 year warranty on all our bands. For faulty bands we can offer a replacement item, store credit, or a full refund (note that refunds will be processed to the payment method originally used for the purchase).
Should you wish to make a warranty claim please contact our support team at firstname.lastname@example.org we will be only too happy to assist in resolving your issue.
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